We aim to post orders within 2 working days. Delivery is usually 1-3 working days for UK and 1-3 weeks for Overseas orders (depending on country). We allow a maximum of 15 working days for UK orders and 40 working days for International orders before we can class an order as lost.

We offer free shipping on UK orders over £20!
All other costs can be seen on our Delivery & Shipping page.

For the UK we offer Standard Post, Signed For and Next Working Day. For International Orders we offer Standard Airmail or Airmail Tracked.

More information on all of our postage options can be seen on our Delivery & Shipping page.

Yes, the order must be placed before 12 noon and we only post on working days, Mon-Fri excluding public holidays.

Yes, we ship worldwide.

Thankfully orders being lost in transit are very rare. If your order has not arrived within the maximum delivery time of 15 working days for UK and 40 working days for International, then please contact us and we can arrange a refund or replacement order to be sent.

You can pay by Paypal or by Credit/Debit card through our secure encrypted checkout.

All prices on the website are shown inclusive of VAT for UK visitors and a full vat invoice can be supplied if required.

Stock is updated as each order arrives so if the product shows ‘In Stock’ then we should have it. In case of any discrepancy we would contact you to arrange an alternative item or a refund – your choice.

All orders are double checked prior to posting so everything should be there. if, however, an item is missing or faulty please contact us straight away.

If you are ordering 10 or more of the same product please contact us prior to ordering for a quote.

If your order has not been posted then we can cancel it for a full refund, simply contact us. If the order has been posted then you can return the order to us for a refund.

Simply contact us within 14 working days of receipt saying which product(s) you would like to return. Once received back here we will refund you using the same method you used to pay for your order. Items must be unused and undamaged. If only part of the order is returned then the original postage costs will not be refunded.  Return postage costs are not refunded and you are recommended to use a trackable or signed for method where possible.

We will process your refund within 2 days of the returned item being received back here. UK banks/paypal usually show refunds within a day, but it may take upto a week for the refund to show in International accounts.

We will not under any circumstance disclose your details to any third party unless required to by law, delivery or for tax/accountancy purposes. Any contact information kept by the company will only be used for processing future orders. Some couriers may require email and/or phone numbers to aid with delivery.

Our accounts systems has your name and contact information on file for processing orders and dealing with any queries you may have. The information you provided when creating your FunkyEars account is held on a secure password protected system accessible only by Beeunique employees. At no time do we keep any card payment details on file.

Our Privacy Policy, Cookies Policy & Website Terms & Conditions can be seen in the footer of every page on the FunkyEars website.

Beeunique t/a FunkyEars fully comply with the General Data Protection Regulations (GDPR) which originally came into effect in May 2018. More information can be seen in our Privacy Policy

If your delivery address is outside the UK then import duty, vat and/or customs clearance fees may need to be paid before the parcel will be delivered – we have no control over these and requirements will vary between countries. It is the buyers responsibility to look into and pay these fees if applicable.

Yes, simply login to your account, click on the product you purchased and type your review. If you are unhappy with a product please contact us first giving us a chance to rectify any issue.

Yes, simply mention this at checkout and we can send the order with no invoice enclosed. Please let us know if you would like us to include a ‘From’ message.

We own and maintain the following websites:
Beeunique
Beeunique Hair Dye Gallery
Beeunique Hair Dye Forum

If we have not answered your question please use our Contact Form and we will get back to you as soon as possible.